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The Housekeeping course is designed to prepare a student for a management role within the hospitality industry. Housekeeping covers all the essential areas of room maintenance and cleaning in a hotel, to ensure that guests feel welcome and at home. This housekeeping course will focus on essential housekeeping training duties, such as laundry operations, health and safety, cleaning, staffing, budgeting and inventory control. You will also look at the role hospitality plays in meeting the evolving demands of today’s customer. As you complete this course, you will develop key skills in hotel housekeeping and will expand your knowledge of the procedures involved in this role
Sylabus
- HK 101 Maintaining a safe, healthy and secure working environment.
- HK 102 Handling Hazards
- HK 103 Handling front office and housekeeping operating tools equipment and machinery
- HK 104 Exercising customer care
- HK 105 Preparing and cooking breakfast dishes.
- HK 201 Providing basic food and beverage services
- HK 202 Preparing and cleaning guest rooms
- HK 203 Laundering and dry cleaning
- HK 301 Maintaining public and function areas
- HK 302 Maintaining gardens, landscapes and interior decorations
- HK 303 Controlling housekeeping budget, costs and requisitions
- HK 304 Budgeting, costing and controlling food and beverage materials
- HK 301 Field Attachment
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